Terms of Service

1. These terms

These terms govern your use of bravixamedia.com and, where no separate signed agreement exists, the provision of services by Bravixa Media, Dubai, United Arab Emirates. Where a signed proposal or service agreement is in place, that document takes precedence over anything here.

2. Quotations and scope

Quotations are valid for thirty days from the date of issue and are based on the scope described in the accompanying proposal. Work outside that scope is quoted separately and requires written approval before it begins.

Timelines given in proposals assume that feedback, content and access are provided within the agreed review windows. Delays in these shift delivery dates accordingly.

3. Payment

Unless the proposal states otherwise, projects are invoiced 50% on commencement and 50% on delivery, and retainers are invoiced monthly in advance. All prices exclude VAT, which is applied at the prevailing UAE rate.

Invoices are payable within fourteen days. We reserve the right to pause work on overdue accounts and to withhold final delivery of files until payment is settled in full.

4. Revisions and approval

Design and creative deliverables include the number of revision rounds specified in the proposal — typically two. Further rounds are quoted separately.

Written approval of a deliverable is treated as final sign-off for that stage. Changes requested after sign-off are treated as new work.

5. Intellectual property

On full payment, ownership of the final deliverables produced specifically for you transfers to you. This includes website files, design outputs, video masters and campaign assets.

We retain ownership of our pre-existing tools, frameworks, internal templates and know-how. Third-party assets such as stock imagery, fonts and plugins remain subject to their own licences, which are passed to you where transferable.

Unless you tell us otherwise in writing, we may display completed work in our portfolio and marketing materials.

6. Client responsibilities

You are responsible for the accuracy and legality of the content, data and materials you supply, and for holding the necessary rights to any logos, images or text you provide to us.

You are responsible for maintaining the confidentiality of any account credentials we share with you and for the acts of anyone you grant access to.

7. Advertising spend

Media budgets for advertising campaigns are paid by you directly to the relevant platform. Our fees cover strategy, creative and management only. We do not guarantee specific advertising outcomes, as platform algorithms, competitor activity and market conditions are outside our control.

8. Liability

Our total liability arising from any engagement is limited to the fees paid by you for the service in question. We are not liable for indirect or consequential losses, including loss of profit, revenue, data or goodwill.

We are not responsible for interruptions caused by third-party services such as hosting providers, advertising platforms, payment gateways or domain registrars.

9. Termination

Retainers may be terminated by either party with thirty days’ written notice after the initial term. Project engagements may be terminated in writing at any time, with fees due for all work completed up to that date.

On termination we hand over all completed deliverables and account access for which payment has been received.

10. Governing law

These terms are governed by the laws of the United Arab Emirates, and the courts of Dubai have exclusive jurisdiction over any dispute arising from them.